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Annual Report 2020

Annual Report 2020

Clone of Human Capital Management

Neutrality for carbon emissions

Gmp, a pioneering real estate company in achieving carbon neutrality in 2020

Our commitment to sustainable and efficient management to mitigate the adverse impacts of climate change is a strategic pillar of Gmp's business vision. The Company is working to contribute to Spain's strategy of achieving climate neutrality by 2050 and we are making great efforts to obtain results well before this target date.

Since 2019, Gmp is carbon neutral in Scope 2 greenhouse gas emissions, through purchasing 100% of electricity from renewable sources, both for our corporate headquarters and for the common and private areas of the buildings in our portfolio over which we exercise direct control.

In 2020, it has advanced by drawing up a 2030 Strategic Decarbonization Plan, in the context of which we achieved carbon neutrality for all direct control Scope 1 and 2 emissions from our portfolio at the close of the year.

This ambitious Plan aims to go further, with a commitment to achieve a minimum reduction of 69% by 2030 for Scope 1 and 2 emissions compared to 2017, as well as to collaborate closely with our clients to promote the reduction and offsetting of emissions from their activities in their private office spaces.

The 2030 Strategic Plan for Decarbonization is a strong endorsement of our commitment to climate change mitigation and the creation of environmentally sustainable spaces.




In its 2014-2018 Business Plan, Gmp set itself the goal of maximising sustainability at its office buildings, applying sustainability as a broad concept encompassing environmental respect, economic viability of properties and comfort for occupants. This goal was realized by achieving LEED certification for office buildings in the company’s portfolio.

Awarded by the US Green Building Council (USGBC), LEED certification is one of the most prestigious international standards as regards evaluating the sustainable behaviour of buildings. Currently:

  • ARQBÓREA, Castellana 81, Castellana 77 and oxxeo have obtained Platinum LEED certification, the highest distinction awarded by the USGBC.
  • Génova 27, Orense 34, Luchana 23, Hermosilla 3, Condesa de Venadito 1 and Parque Norte hold Gold LEED in the Existing Building category.
  • Eloy Gonzalo 10 has obtained Gold LEED certification in the Core & Shell category.
  • Gmp’s head offices, located in Luchana 23, hold Platinum LEED certification for Commercial Interiors.


    Gmp has been a pioneer in Spain and Europe in betting on human health and wellbeing through obtaining WELL certification for its buildings.

    WELL is the first global certification for buildings focusing solely on human health and well-being and is based on seven years of scientific, medical and architectural research. It is an innovative system founded by Delos and managed by the International WELL Building Institute (IWBI), set up in 2015. It certifies that the design, construction and operation model of the building addresses health and well-being of persons. It evaluates on site the building’s impacts regarding seven concepts: air, water, light, fitness, comfort, nourishment and mind. Currently:

  • Castellana 81, Castellana 77 and oxxeo have obtained Gold WELL Certification in the Core & Shell category.


    Gmp has been a pioneer in adopting measures against COVID-19 in multi-tenant buildings required by WELL Health-Safety Rating, based on early feedback from the International WELL Building Institute’s (IWBI) Task Force on COVID-19, a group of nearly 600 public health experts, virologists, government officials, academics, business leaders, architects, designers, building scientists and real estate professionals, which was established in late March to support the IWBI’s response to the pandemic.

    This certification process entails an evidence-based, third-party verified adoption and monitoring of a plan of measures to assure that the operation and maintenance of the building complies with health and safety standards required by the rating in the current COVID-19 global health crisis and in the long term.

    At the close of 2020, Condesa de Venadito1, Luchana 23, Orense 34, Génova 27, Castellana 81, Castellana 77, oxxeo, ARQBÓREA and Parque Norte all held this certification.


    Gmp has also focused its management on the accessibility of its buildings by obtaining accessibility standard AIS 1/2018 certification, already held by Castellana 81, Castellana 77 and oxxeo. Luchana 23 also achieved this standard at the end of 2020.


    Integrated Management System

    Gmp was the first Spanish real estate company to obtain, in 2009, AENOR triple certification for an Integrated System for Quality, Environment and Health and Safety in the Workplace in the acquisition, sale, lease and management of maintenance, fit-out and conservation of office building assets.

    In February 2021, Gmp has renewed these certifications until 2024 aligned with the Standards UNE-EN-ISO 9001:2015 “Quality Management Systems”, UNE-EN-ISO 14001:2015 “Environmental Management Systems” and UNE-EN-ISO 45001:2018 “Occupational Health and Safety Systems” and maintains its differential position as the only Spanish real estate company to have been awarded these certifications.

    The Integrated Management System demonstrates Gmp’s commitment to ongoing improvement as a strategic value and management model of the Company, undertaking to provide the human resources and materials needed, as well as to: 

    • Comply with all legal and regulatory requirements as well as those demanded by the client, measuring client satisfaction levels periodically.
    • Take the appropriate measures to prevent any damage or deterioration to the health of employees or clients through the work of a department specialising in Risk Prevention in the Workplace, which integrates the management of health and safety of employees and clients, pursuant to existing legal requirements and any other standards required to avoid health and safety risks affecting any person interacting with Gmp.
    • Foster the development and wellbeing of the human team. 
    • Seek to enhance productivity and competitiveness. 
    • Promote sustainable environment management among employees, clients and suppliers. 
    • Prevent pollution and maximise the positive impact of the Company’s activities in the local area.



    Integrated Management System Aenor Gmp


    Innovation as a strategic value that aims to anticipate market trends has been part of Gmp’s DNA from its inception. 

    With a view to providing a direct and accessible innovation vehicle, the Company launched Gmp INnova in 2011. 

    This tool aims to foster innovation at all professional levels, promoting ideas that when put into practice lead to improvements to products, services, processes or business approaches.  Gmp INnova maintains a good communication flow with employees who are invited to create and propose results-led innovation projects.  It sets up an action framework so that each innovator can provide proof of the improvements gained by applying a specific initiative.

    Gmp INnova has received 218 projects since the launch of the programme, out of which 47% have been approved and 64%  implemented. All have given rise to quantifiable advances but it is worth highlighting those initiatives aimed at achieving greater energy efficiency at Gmp-owned buildings, as well as those aimed at delivering added value services to clients.


    Gmp INnova

    Human Capital Management

    Human capital is one of the main competitive advantages of organisations in creating added value in a global market. Gmp is fully aware of the importance of attracting and retaining the best professionals and ensuring employees are motivated and committed.  Ongoing improvements are only possible when everyone at the company is engaged; employees need to feel and understand that the way they act shapes the company reality and can change it too.

    The human resources department focuses its efforts on optimising the management of internal information and communication; clearly defining the function, responsibilities and objectives of personnel, fostering professional development of employees and ensuring a work/life balance.

    Human resources management is based strictly on professional criteria, guaranteeing equal opportunities and non-discrimination.  In this respect, Gmp holds an agreement with the PRODIS Foundation, whereby it drives social and labour integration of young people with intellectual disabilities and helps develop their social and work skills.


    Human capital Gmp

    Code of conduct

    Code of conduct

    Gmp’s paramount aim is to deliver quality in all the services it provides, maintaining a firm and ongoing commitment to the wellbeing and development of personnel and society in general. In pursuit of this goal, it is essential to engage with the principles of business ethics and transparency in all areas of our activity.

    Everyone who works at Gmp is required to comply with the principles and values set down in the group’s Code of Conduct, which serves as a guide for actions on issues of a social, proprietary or ethical nature that are of key importance for the Company both internally and in its interaction with society.

    Gmp Foundation

    One of the main objectives of the Gmp Foundation is to develop actions focused on direct support, through economic or in-kind donations to institutions that need resources to improve the lives of people with cognitive disabilities and/or acquired brain injury (ABI) in Spain. 

    In pursuit of this goal, the Gmp Foundation defines and implements strategies and action plans for human and social promotion, which help provide better opportunities and openings for these groups, paying special attention to children. 

    Gmp Foundation